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Frequently Asked Questions

Welcome to Victor Harbor Holiday Park's FAQs Page!

Got questions? We’ve got answers! We've compiled a bunch of the most commonly asked questions we get from guests and visitors. So, whether you're wondering about pet-friendly camping, or where to go to find the best, we've got you covered. Need to know check-in times, what to bring, or where to take your furry friend for a run on the beach? You’re in the right place. If we’ve missed anything, just give us a shout—we’re always happy to help!

Accommodation and Booking FAQs | Camping and Caravan FAQs | Pet-Friendly Stays FAQs | Attractions and Things to do FAQs | Getting to and Around Victor Harbor FAQs | Park Facilities & Policy FAQs

 

Accommodation and Booking FAQs
 

What types of accommodation do you offer at Victor Harbor Holiday Park?

Victor Harbor Holiday Park offers a variety of accommodation options, including deluxe cabins, family villas, budget-friendly units, and powered/unpowered sites for caravans and campers.

How do I book a stay at the park?

You are able to book online through our website, by calling our friendly team. 

What are the check-in and check-out times?

Check-in is from 2:00 PM, and check-out is by 10:00 AM.

Can I request an early check-in or late check-out?

Early check-ins and late check-outs are subject to availability and may incur an additional fee. Please contact reception in advance to check availability.

What is your cancellation policy?

Our cancellation policy varies depending on the booking type. Please refer to our Booking Terms & Conditions on our website for full details.

Do you require a deposit when booking?

Yes, a deposit is required to secure your booking. The deposit amount depends on the length of stay and accommodation type.

Is there a minimum stay requirement during peak periods?

Yes, minimum stays apply during school holidays, long weekends, and peak seasons. Please check availability when booking.

Can I make changes to my booking after confirmation?

Yes, modifications are possible, but fees may apply. Contact us as soon as possible if you need to make changes.

Do you offer any discounts for extended stays?

Yes! We offer special rates for long-term stays. Check our Deals & Specials page or call us for details.

Are gift vouchers available for purchase?

No unfortunately, we don't currently sell gift vouchers.

Is bedding and linen provided in cabins and villas?

Yes, all bedding and linen are provided in our cabins and villas.

Are your cabins air-conditioned and heated?

Yes, all cabins and villas are equipped with air conditioning and heating.

Can I book a specific cabin or site number?

We do our best to accommodate requests for specific cabins or sites, but allocations are subject to availability.

Do you have wheelchair-accessible accommodation?

Yes, we have accessible accommodation options available. Please contact us to discuss your specific needs.

Are group bookings available?

Yes, we welcome group bookings. If you're travelling with a large group, please contact us for special rates and availability.
 

 

Camping and Caravan FAQs
 

What types of camping and caravan sites are available?

We offer powered and unpowered sites, suitable for tents, campervans, and caravans.

Do your caravan sites have power and water connections?

Yes, all powered sites include electricity and access to water.

Can I have a campfire at my site?

No, open fires are not permitted due to safety regulations.

Are BBQs available for campers and caravan guests?

Yes, we have free BBQ facilities available throughout the park.

Is there a camp kitchen available for use?

Yes, our camp kitchen is equipped with cooking facilities, sinks, and seating areas.

Do I need to book a campsite in advance?

We recommend booking in advance, especially during peak seasons.

What size are your caravan sites? Will my large caravan fit?

We have a variety of site sizes to accommodate different caravan lengths. Let us know your caravan size when booking to ensure the best fit.

Are there dump points available for caravans?

Yes, a dump point is available for guest use.

Are generators allowed in the park?

No, generators are not permitted.

Is there a limit to the number of people per campsite?

Yes, there are site occupancy is capped at 6 people per site. 

Are tents allowed on caravan sites?

Yes, but space restrictions apply. Please confirm any details you're unsure of with reception when booking.

 

 

Pet-Friendly FAQs
 

Is Victor Harbor Holiday Park pet-friendly?

Yes, we welcome pets on designated pet-friendly sites and cabins.

What types of accommodation allow pets?

Selected cabins and campsites are pet-friendly. Contact us for details on availability.

Are there any restrictions on pet sizes or breeds?

Some restrictions may apply. Please check with our team before booking.

Are dogs allowed off-leash in the park?

No, all pets must be on a leash within the park.

Where can I take my pet for a walk in and around the park?

There are several dog-friendly beaches and walking trails nearby, perfect for pets to explore.

Are there dog-friendly beaches nearby?

Yes, Horseshoe Bay and parts of Encounter Bay are dog-friendly.

Do you provide pet-friendly facilities?

While we offer designated pet-friendly areas, we do not provide pet-sitting services.

Are pets allowed in common areas such as the pool and playground?

No, pets are not allowed in shared facilities.

Do I need to inform the park in advance if bringing a pet?

Yes, please advise us at the time of booking if you plan to bring a pet.

 

 

Things to Do in and Around Victor Harbor
 

What are the top attractions near Victor Harbor Holiday Park?

Some of the most popular attractions include Granite Island, the Horse-Drawn Tram, The Bluff Lookout, and the SA Whale Centre.

What family-friendly activities are available in Victor Harbor?

Families can enjoy whale watching, mini-golf, visiting Urimbirra Wildlife Park, and exploring the Victor Harbor foreshore playground.

What water activities can I do in Victor Harbor?

Kayaking, paddleboarding, fishing, and dolphin-watching tours are popular activities.

Are there any walking or cycling trails nearby?

Yes, the Encounter Bikeway offers a scenic coastal route from Victor Harbor to Goolwa.

Where can I go whale watching in Victor Harbor?

The best spots for whale watching are Encounter Bay, The Bluff, and Freeman Lookout. The season runs from May to October.

Are there any local events happening during my stay?

Check our Events Calendar or visit the Victor Harbor Visitor Centre for up-to-date information on local markets, festivals, and events.

 

 

Getting To and Around Victor Harbor
 

How do I get to Victor Harbor Holiday Park?

Victor Harbor is approximately a one-hour drive from Adelaide.

Is public transport available?

Yes, buses run from Adelaide to Victor Harbor.

Is there parking available?

Yes, we provide free parking for all guests. Parking is limited to one car per cabin or one car per site unless otherwise arranged with Management.

Can I bring my boat?

Yes, but please check with reception for boat storage options and availability.

 

 

Facilities and Park Policies
 

What facilities does the park offer?

Our park features a swimming pool, jumping pillow, BBQ areas, a playground, camp kitchen, and a splash park with waterslides.

Do you have a water park?

Yes, we have a waterslide and splash park, making it a perfect spot for kids to cool off and have fun.

Is Wi-Fi available in the park?

Yes, free Wi-Fi is available in common areas.

Are visitors allowed in the park?

Yes, but all visitors must check in at reception before entering.

What are the park quiet hours?

Quiet hours are from 10:00 PM to 7:00 AM to ensure a relaxing environment for all guests.

What should I do in case of an emergency?

Contact reception or call 000 for emergencies. There are emergency contact details and evacuation procedures posted around the park.

 

View all

    "The unit was clean, tidy, roomy & had all the facilities required. Bed was great & good hot water supply. The location was perfect as the Red Hot Summer Tour was at Kent Reserve which was …" more

    5
    Booking.com
    Rob Clayson
    February 2nd, 2024

    "Great place for the family. Lots of activities for the kids to do. The water slides were a highlight! Movie nights were great yummy fresh hot donuts you can buy."

    5
    Google Review
    Aaron Ong (Pongy)
    March 31st, 2024

    "The facilities it had to offer were outstanding. Keeping the older children happy is always a challenge! But at the Victor Harbour Holiday Park, I found myself telling the older children to come b…" more

    5
    Booking.com
    B
    November 5th, 2204

    "So much fun for the kids and our cabin was clean and comfortable. Will be back"

    4.5
    Paige Rohrlach
    March 18th, 2024

Got a Q?

Check out our FAQs to see if you’re not the only one wondering.

If you still need answers, we’d love to help! Your enquiry will be sent straight to our inbox, and we’ll get back to you as soon as we’re available.

Victor Harbor HP

Where to find us

19 Bay Road,
Victor Harbor, SA 5211

Phone 08 8552 1949

Office Hours 9am to 5pm (daily)